1) To kick things off, could you tell us a little about your career background and current role? Yes of course. I’ve been working in marketing and communications related positions for about 10 years in a variety of industries. I’ve worked both in house and in agencies, for industries such as healthcare, telecommunications, mining, building supplies, travel, education, real estate, business and professional services, charities, and more. I also have my Masters in Marketing, wh

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One of THE most important elements in any company is customer service. Why? Your customers are the biggest advocates of your company and can