Last updated: 01/01/2026

This Privacy Policy explains how C. ("we", "us" or "our") collects, uses, discloses and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website www.c-digital.com.au, you agree to the terms of this Privacy Policy.

1. What is personal information?
"Personal information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not.

2. Personal information we collect

We may collect and hold the following types of personal information:

• Name

• Email address

• Phone number

• Business name

• Information you submit via contact forms, enquiry forms or email

• Website usage data (such as IP address, browser type, pages visited and referring URLs)

We do not collect payment or financial information through our website.
We only collect personal information that is reasonably necessary for our business functions and activities.

3. How we collect personal information
We collect personal information in a number of ways, including:

• When you contact us via our website

• When you subscribe to our mailing list

• When you engage our services

• Through cookies and analytics tools when you browse our website

Where reasonable and practicable, we collect personal information directly from you.

4. Why we collect, use and disclose personal information

We may collect, use and disclose your personal information for the following purposes:

• To respond to enquiries and provide requested information

• To deliver our services

• To communicate with you about our services

• To send email marketing and newsletters (where you have consented or where permitted by law)

• To improve our website, marketing and offerings

• To comply with legal obligations

We will not use or disclose your personal information for a purpose other than the primary purpose of collection unless required or authorised by law, or with your consent.

5. Disclosure of personal information

We may disclose your personal information to:

• Third-party service providers who assist us in operating our business, including:

  • Website hosting and analytics providers (including Wix Analytics and Google Analytics)

  • Advertising platforms (including Meta/Facebook and Instagram)

  • Email marketing and communication platforms

• Professional advisers (such as accountants or lawyers)

• Government authorities where required by law

Some third-party service providers may be located overseas. Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles or equivalent privacy protections.

6. Cookies and analytics
Our website uses cookies and similar technologies to analyse website traffic, measure advertising performance and improve user experience.
This includes the use of:

• Google Analytics

• Wix Analytics

• Meta advertising pixels and tools

These tools may collect information such as your IP address, device type, browser, pages visited and interactions with advertisements.

You can choose to disable cookies through your browser settings; however, this may affect the functionality of the website.

7. Direct marketing
We may use your personal information to send you email marketing communications and newsletters.

You may opt out of receiving marketing communications at any time by:

• Clicking the unsubscribe link in our emails, or

• Contacting us using the details below

8. Storage and security of personal information

We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.
Personal information is stored electronically and is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

9. Access and correction

You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, out of date, incomplete or misleading.
To make a request, please contact us using the details below. We will respond within a reasonable time and in accordance with the Privacy Act.

10. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us using the contact details below.

We will investigate the complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website and will take effect immediately upon posting.

12. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
C.
Email: hello@c-digital.com.au
Website: www.c-digital.com.au

This Privacy Policy is intended to comply with Australian privacy law and is provided as a general guide only. You should seek legal advice to ensure it is appropriate for your specific business and circumstances.